Passenger safety, returning operations to normal and mitigating the impact of the crisis on travelers at airports are priorities.
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Dubai Airports will return to normal operations within the next 24 hours, Chief Operating Officer Majid Al Joker said.
“Terminals 1 and 3 have gradually started returning to normal conditions since early this morning and movements are becoming more streamlined,” he told Emirates news agency WAM.
He stressed that Dubai Airports’ priorities are passenger safety, returning operations to normal and mitigating the impact of the crisis on travelers at the airport.
Commenting on the efforts undertaken over the past two days, he said airport response and emergency teams, various organizations, strategic partners and airlines are coordinating efforts to return to normalcy and assisting affected travelers. He stressed that he has worked hard to support his guests.
He added: “While it is true that airport capacity was reduced on the first day of unstable weather conditions, the capacity for those meeting the needs of travelers is higher than normal and will ensure that travelers are served reliably.” “The goal was to provide that,” he added. The best amount of care possible. ”
Mr. Majid Al Joker said that regarding the facilities provided to the affected passengers at the airport, to inform them of all the details and to decide whether their various needs can be met, starting from drinks and meals. He explained that communication with them is ongoing. Special advice, reschedule your flight or book a new flight.
He said most airlines are operating, but the situation is constantly changing and the best way to find out about flights is to check directly with the airline.
Dubai Airports also commends the outstanding efforts of Dubai International Airport staff and all members of the airport community who work around the clock to ensure the comfort and safety of all guests, and would like to express its gratitude to guests for their tremendous understanding. expressed.
